REFUND & RETURN POLICY
Refund & Return Policy
Customer satisfaction is important to us.
Return Eligibility
Customers may request a return within 5 days of receiving their order.
To be eligible for a return:
- The item must be unused.
- The item must be in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Used products
- Damaged products caused by customer misuse
- Customized or personalized items
- Clearance or sale items
Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product.
Return Shipping
Customers are responsible for return shipping costs unless the product received is damaged or incorrect.